JVS offers a comprehensive array of programs; through sector based training and employment strategies, close employer engagement, collaborative partnerships and targeted programs for youth and adults with disabilities, and displaced workers. JVS has become a nationally recognized innovator in workforce development. 

The Senior Manager of Evaluation and Compliance plays a crucial role in ensuring that JVS’s data management, program performance, evaluation functions, and continuous quality improvement efforts are consistent and rigorous across the organization. In alignment with JVS’s strategic plan, the Senior Manager of Evaluation and Compliance provides direction and oversight to program evaluation, performance measurement and research. The Senior Manager of Evaluation and Compliance is responsible for ensuring JVS’s policies and procedures are in compliance with our funders, accrediting bodies, and our own high standards of excellence and customer service. As part of JVS’s matrix (cross-agency) systems, the Senior Manager of Evaluation and Compliance supervises a team to support agency wide data collection, performance evaluation, monitoring, and reporting. The team includes operational aspects of JVS programming such as quality assurance, reporting and administrative support. 

ESSENTIAL FUNCTIONS

Evaluation, Performance Monitoring and Planning
• Promote thoughtful and rigorous program evaluation across JVS to ensure organizational and program outcomes are met and continuous improvement of program functioning and results.
• Analyze data and provide accurate internal and external reports with detailed assessment of trends, impact, lessons learned, best practices and areas for improvement and innovation. 
• Oversee implementation of data collection and evaluation tools and provide support to all JVS departments to establish consistent standards for measuring and monitoring outcomes and reporting efforts. 
• Lead the monitoring of JVS data collection and ensure quality data collection and entry, and accurate reporting. 
• Participate in the planning of new programs, including the design and implementation of performance management and evaluation methodologies to meet internal and external reporting requirements. 
• Provide data reporting, evaluation and analysis for existing grants and contracts to report outcomes for JVS’s dual client population of job seekers and employers to partners, funders and other stakeholders. 
• Participate in agency-wide strategic planning and operationalize the monitoring and tracking of JVS’s performance to goals through the development and implementation of workplans, dashboards and scorecards.
• Act as lead staff liaison to the Performance Outcomes Committee.

Systems Management and Business Processes
• Manage quality assurance and service improvement activities to ensure the agency is effective and efficient in pursuing and achieving its mission, strategy and goals while maximizing JVS’s dual client access and staff productivity.
• Manage client database of job seekers and employers to ensure that it is properly maintained and enhanced to facilitate JVS's goals and objectives with accuracy, integrity, and efficiency.
• Develop and facilitate staff training, maintain reports and manuals, and provide technical assistance related to accurate and timely data collection, information management, reporting, monitoring and statistical analysis.

Compliance and Accreditation
• Analyze policy and regulations to ensure compliance with all internal and external stakeholder expectations and requirements including government and accrediting body regulations, multiple grant documentation and reporting requirements, and workforce development best practices. 
• Design and oversee tools, systems, policies, and procedures to ensure quality service delivery, program outcomes, and accreditation renewals including systems to monitor client satisfaction, attendance and service tracking, and comprehensive reporting. 
• Serve as the Corporate Compliance Officer and primary point of contact for all corporate compliance issues including all internal and external monitoring, audits, and investigations.
• Respond to funder and contract monitoring requirements and/or other legal matters and confer with appropriate staff members and make recommendations to the Executive Director and Board of Directors as required.
• Prepare and submit an annual report to the Executive Director that includes a summary all complaints, investigations and/or, corrective action(s) taken; and any recommendations for changes to the organization’s policies and/or procedures.
 
Supervision and Leadership 
• Lead department planning and create and develop annual workplan that meets the department’s goals. Accountable for the outcomes and results of the department.
• Implement, monitor and evaluate the department’s services including administrative support functions.
• Develop and manage the department’s budget. 
• Supervise department staff, including staff recruitment, orientation, training and development, performance management, conflict resolution and performance evaluation.
• Provide leadership and proactive support to the department and the agency regarding JVS’s aspirational culture, continuous learning environment and quality improvement activities.
• Act as support staff for the JVS Board and committees as required.
• Cultivate strong relationships with government agencies, employers, education and training providers, community-based organizations, and other stakeholders as needed 

SUMMARY OF POSITION
The Summer Employment Specialist provides direct service to SFUSD High School students to fulfill the JVS mission. The Employment Specialist, in close collaboration with other team members, provides job readiness and job retention assistance to SFUSD High School students through coaching, individual work and classroom instruction. The Employment Specialist will support integrated summer education and employment programs located at John O’Connell High School with a focus on culinary, construction and public utilities trades.

ESSENTIAL FUNCTIONS
• Teach pre-employment job readiness workshops to SFUSD high school students.
• Partner closely with teachers and employers to design and implement worksite-based academic learning and evaluation systems.

• Identify, orient and prepare employers to support and evaluate students onsite at their worksites.
• Provide worksite job coaching and retention to support student success and skill development,
• Provide job search skills instruction to SFUSD high school students,
• Coach students to set and reach appropriate education and employment objectives by identifying short and long term goals, determining occupational qualifications and mapping out strategies to reach those goals.
• Provide employer relationship management by identifying and working with organizations with potential growth. Perform ongoing outreach to sector employers, develop and maintain collaborative relationships with hiring managers and promote JVS services to prospective sector employers. 
• Perform labor market analysis and communicate the information to clients and team members.
• Participate in the cultivating of strong relationships with government agencies, employers, education and training providers, community-based organizations, and other stakeholders. 
• Participate in the implementation of the summer program.
• Responsible for complying with agency and funding reporting requirements by maintaining program participant case records, program data, and other program records. Using Salesforce.com, track and report client progress and employer engagement activities. Assist in the preparation for program audits and monitoring visits. 
• Participate and represent JVS in agency, department, programmatic and community meetings.